Set up your MDL Connect account.
Apply to open a pharmacy trading account with Mirage Distribution and access the MDL Connect platform, subject to identity, regulatory, credit and account approval.
For eligible NHS dispensing organisations in England.
Submitting the form is an application to open an account, not automatic approval. Mirage completes identity, regulatory, credit and compliance checks before any account is confirmed.
What the account provides
A Mirage Distribution wholesale account
Order eligible products under the trading terms agreed for your account.
Access to MDL Connect
Use the connected Plan, Order, Track and Reconcile experience available to your account.
Relevant purchasing information
Review monthly dispensing insight, MDL Connect order activity and applicable product information.
Account-dependent opportunities
See relevant pricing, shorter-dated options, manufacturer-supported opportunities or rewards where available and eligible.
Named support
Work with the account team through setup and ongoing trading.
Features depend on your account. Not every feature, offer, range or data view is available immediately to every applicant, and availability is confirmed after approval.
Submit your details
Complete the onboarding form with your pharmacy and contact information. This gives us what we need to set you up as a customer of Mirage Distribution Limited.
Identity, regulatory and compliance checks
Mirage carries out identity, regulatory, credit and compliance checks in line with our MHRA WDA obligations and internal procedures. If approved, we confirm your trading terms in writing.
Direct Debit mandate completed
An authorised person completes the GoCardless Direct Debit mandate. Bank details are provided securely to GoCardless after approval, never on this form. Once confirmed, your trading account is active.
Account confirmation and allocation
We issue your account details, any relevant trading information and allocate a named account manager who will be your primary point of contact.
Account access and first order
Once your account is active, you can place orders under your agreed terms and see the pricing, shorter-dated options and insights available to your account. Your account team supports your first order.
Ongoing profile optimisation
As we trade together, we use your real dispensing patterns and feedback to continuously refine your MDL Connect profile, ensuring your order pad stays aligned to your pharmacy's evolving needs.
Why we ask for this information
We request organisation, regulatory, address, delivery and authorised-contact details so Mirage can verify the applicant, assess the account, meet relevant wholesale obligations and establish suitable trading arrangements. An approved account also requires a Direct Debit mandate completed by an authorised person; those bank details are collected securely by GoCardless after approval, never on this form.
Complete Your Onboarding Details
Share a few details so we can confirm fit and contact you with next steps.