Cookie Policy

This Cookie Policy explains how Mirage Distribution Limited, trading as MDL Connect ("we", "us", "our"), uses cookies and similar technologies when you visit our website at mdlconnect.co.uk (the "Website").

This policy should be read alongside our Privacy Policy, which explains how we handle any data collected.

By continuing to use our Website, you consent to the use of necessary cookies. Analytics cookies are only placed with your explicit consent.

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website operators.

Cookies can be "persistent" (they remain on your device until they expire or you delete them) or "session-based" (they are removed when you close your browser).

These cookies are essential for the Website to function properly. They enable core features such as session management, security (including two-factor authentication), and remembering your cookie consent preferences. These cookies cannot be disabled.

With your consent, we use our own first-party analytics system to understand how visitors interact with our Website. We do not use third-party analytics services such as Google Analytics.

All analytics data is:

• Completely anonymous -- no personal information is collected
• Stored securely on our own servers within the UK/EEA
• Automatically deleted after 90 days
• Never sold, shared, or disclosed to third parties

What analytics data is collected:

• Anonymous visitor counts and page views
• Navigation patterns and time spent on pages
• Device type and browser information (non-identifying)
• Entry and exit pages
• Approximate geographic region (country level only)

When you first visit our Website, you will be presented with a cookie consent banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the "Cookie Settings" link in the website footer.

You can also control cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block cookies from specific websites
• Block all cookies from being set
• Delete all cookies when you close your browser

Please note that blocking necessary cookies may impact the functionality of the Website, including the ability to log in to staff portals.

We do not use any third-party cookies on our Website. We do not embed any third-party tracking pixels, social media widgets, or advertising networks. All functionality is served directly from our own infrastructure.

Under the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR), you have the right to:

• Be informed about what cookies we use and why
• Give or withdraw consent for non-essential cookies at any time
• Access information about the data we collect (note: analytics data is anonymous)
• Request deletion of your data

Since our analytics system collects only anonymous, non-personal data, there is no personally identifiable information to access, rectify, or delete.

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any significant changes will be communicated by updating the "Last updated" date at the top of this page. We encourage you to review this page periodically.